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❄️ Cooling Technology & Fan Features FAQs
What materials are used in your fans?
Our fans are made with high-grade ABS plastic and aluminum components for durability, light weight, and heat resistance.
Do your fans offer adjustable speed modes?
Yes! Some of CIUVERA fans include 3 to 5 speed settings, allowing you to control airflow based on your environment.
Can your fans be worn under clothing discreetly?
Absolutely. Our waist and neck fans are designed to be low-profile, quiet, and lightweight, perfect for discreet everyday use.
Do your products have built-in flashlights or power banks?
Some of our fans are 3-in-1: they include a built-in LED flashlight and 10,000mAh+ power bank for emergencies and charging on the go.
Are your fans suitable for kids or seniors?
Yes — our products are safe, and user-friendly, making them ideal for children, elderly individuals, and everyone in between.
📦 Orders, Shipping & Returns FAQs
How do I cancel or modify my order?
You can cancel or change your order within 12 hours of purchase by contacting us at info@ciuvera.com .
How do I track my order?
Once your order ships, you’ll receive a tracking number by email. You can monitor delivery status in real time.
What if my fan arrives damaged?
Don’t worry. If your item is defective or damaged, we offer free replacements or full refunds within 30 days of delivery.
Do you offer express shipping?
Yes! We offer express shipping for just $7.99 to the USA, UK, Canada, and Australia.
Can I return a fan if I’m not satisfied?
Yes! We have a 30-day satisfaction guarantee — just reach out and we’ll take care of you.